Avoca AI review
★ 3.7/5"The AI Front Office for Home Services," an always-on AI workforce for service businesses (HVAC, plumbing, electrical, and other trades) that answers every inbound call, text, and chat, qualifies urgency, checks technician availability, and books jobs straight into ServiceTitan or Housecall Pro 24/7. It also runs outbound re-engagement campaigns and scores CSR calls for coaching.
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Best for AI front office for home services. Avoca AI starts Custom on a Sales-led custom quote, scales with call volume and CSRs model. No published price. Avoca runs a custom demo on your live ServiceTitan or Housecall Pro data before quoting. Third-party industry reviews peg the real-world range at roughly $1,000 to $3,000 per month, e.g. a $5M HVAC shop with 6 CSRs handling 800 to 1,500 inbound calls/mo is estimated at $1,500 to $2,500/mo. Final cost scales with call volume, CSR team size, and which of the three pillars (inbound Convert, outbound Nurture, and Coach call scoring) you turn on.
Spec
The gotcha
Zero pricing transparency plus a hard audience gate. There is no public price, no free trial, and no self-serve sandbox, so you must go through enterprise sales just to see numbers and can't model TCO before committing. It's also gated to roughly $3M+ revenue operators with 2+ CSRs on ServiceTitan or Housecall Pro, so solo operators, sub-$1M shops, and teams on Workiz or FieldEdge are effectively out of scope.
Decode the real cost →Best for
- You want an AI voice agent that answers every after-hours and overflow call, books jobs straight into ServiceTitan or Housecall Pro 24/7, and coaches your CSR team, and you're an established home-services operator (HVAC, plumbing, electrical) doing $3M+ in revenue with at least 2 CSRs.
source: avoca.ai/pricing →
Avoca AI pricing tiers
Prices move. Cells flagged verify link to the live vendor page.
| tier | monthly | annual | included | unit |
|---|---|---|---|---|
| Custom (sales-quoted) | Customverify | n/a | Inbound AI agent (calls/text/chat, 24/7 booking), outbound campaigns, and call scoring/CSR | per month |
// pools and per-unit rates are volatile · cells flagged verify link to the live vendor page
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Questions
How much does Avoca AI cost?
Avoca AI starts Custom. No published price. Avoca runs a custom demo on your live ServiceTitan or Housecall Pro data before quoting. Third-party industry reviews peg the real-world range at roughly $1,000 to $3,000 per month, e.g. a $5M HVAC shop with 6 CSRs handling 800 to 1,500 inbound calls/mo is estimated at $1,500 to $2,500/mo. Final cost scales with call volume, CSR team size, and which of the three pillars (inbound Convert, outbound Nurture, and Coach call scoring) you turn on.
Can you self-host Avoca AI?
No, Avoca AI is cloud-only.
Does Avoca AI support MCP?
Avoca AI supports MCP as None, so it works with assistants like Claude and ChatGPT.
What's the catch with Avoca AI's pricing?
Zero pricing transparency plus a hard audience gate. There is no public price, no free trial, and no self-serve sandbox, so you must go through enterprise sales just to see numbers and can't model TCO before committing. It's also gated to roughly $3M+ revenue operators with 2+ CSRs on ServiceTitan or Housecall Pro, so solo operators, sub-$1M shops, and teams on Workiz or FieldEdge are effectively out of scope.