LiveChat / ChatBot (Text) pricing explained (2026): the real cost
verified 2026-06-03ChatBot Growth at $79/seat/mo (annual) for 2 seats = $158/mo and includes 200 AI resolutions. If your bot fully resolves 500 chats in a month, the extra 300 resolutions cost $0.99 each (or auto-refilled 50-packs at $49.50), adding ~$297 for a total of about $455/mo. Prices verified 2026-06-03 against text.com.
The tiers
Monthly and annual. The unit you pay against, per plan.
| tier | monthly | annual | what's included | unit |
|---|---|---|---|---|
| ChatBot Essential | $25verify live | $19 | Per seat; 1 AI Agent, 10 AI resolutions/mo, 50 live visitors, 10k API calls/mo, 60-day history | per seat/month |
| ChatBot Growth | $99verify live | $79 | Per seat; 10 AI Agents, 200 AI resolutions/mo, 400 live visitors, 200k API calls/mo, unlimited history | per seat/month |
| ChatBot Enterprise | Customverify live | n/a | Custom AI resolution limits (2,000+), dedicated support, custom build | contact sales |
| AI resolution overage | $0.99verify live | n/a | Per resolution beyond plan allowance, or $49.50 per auto-refilling 50-pack | per resolution |
| LiveChat Starter | $25verify live | $19 | Per seat; 1 user, 100 visitors tracked, 60-day chat history, Text Intelligence AI | per seat/month |
| LiveChat Team | $59verify live | $49 | Per seat; unlimited users, 400 visitors, unlimited history, 10 knowledge sources | per seat/month |
| LiveChat Business | $89verify live | $79 | Per seat; 1,000 visitors, work scheduler, advanced reporting, SMS/Apple Messages | per seat/month |
| LiveChat Enterprise | Customverify live | n/a | SSO, HIPAA, white-label widget, dedicated account manager | contact sales |
// pools and per-unit rates are volatile · verified 2026-06-03 · cells flagged verify live link to the live vendor page
The headline per-seat price includes only a tiny AI-resolution allowance (10/mo on Essential, 200/mo on Growth); once exceeded, the system auto-adds $49.
The headline per-seat price includes only a tiny AI-resolution allowance (10/mo on Essential, 200/mo on Growth); once exceeded, the system auto-adds $49.50 fifty-packs of resolutions ($0.99 each) to your next invoice, so a busy bot can quietly cost far more than the seat price suggests.
See live pricing on LiveChat / ChatBot (Text) →Worth it if
- You want a no-code visual chatbot builder bundled with a mature live-chat helpdesk, billed simply per agent seat, and you handle low-to-moderate automated chat volume where the included AI resolutions mostly cover you.
- Your usage stays inside the included allowance.
- You value no-code support bots over raw lowest cost.
Look elsewhere if
- The headline per-seat price includes only a tiny AI-resolution allowance (10/mo on Essential, 200/mo on Growth); once exceeded, the system auto-adds $49.50 fifty-packs of resolutions ($0.99 each) to your next invoice, so a busy bot can quietly cost far more than the seat price suggests.
- You're highly cost-sensitive at scale.
- A cheaper tool in the comparison covers your use case.
Ready to try LiveChat / ChatBot (Text)?
Start on the free tier (No free plan, 14-day trial (no credit card required)), then size your plan with the numbers above.
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Questions
How much does LiveChat / ChatBot (Text) really cost?
ChatBot Growth at $79/seat/mo (annual) for 2 seats = $158/mo and includes 200 AI resolutions. If your bot fully resolves 500 chats in a month, the extra 300 resolutions cost $0.99 each (or auto-refilled 50-packs at $49.50), adding ~$297 for a total of about $455/mo.
Does LiveChat / ChatBot (Text) have a free tier?
Free tier: No free plan, 14-day trial (no credit card required).
What's the catch with LiveChat / ChatBot (Text)'s pricing?
The headline per-seat price includes only a tiny AI-resolution allowance (10/mo on Essential, 200/mo on Growth); once exceeded, the system auto-adds $49.50 fifty-packs of resolutions ($0.99 each) to your next invoice, so a busy bot can quietly cost far more than the seat price suggests.
Is LiveChat / ChatBot (Text) worth it?
LiveChat / ChatBot (Text) is worth it if you specifically need no-code support bots. That's where it beats the alternatives. ChatBot Growth at $79/seat/mo (annual) for 2 seats = $158/mo and includes 200 AI resolutions. If your bot fully resolves 500 chats in a month, the extra 300 resolutions cost $0.99 each (or auto-refilled 50-packs at $49.50), adding ~$297 for a total of about $455/mo. If your usage is high-volume or budget is the priority, a cheaper tool in the comparison will do the same work for less.